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Job Vacancy at Bridgestone South Africa (Pty) Ltd, Sales Technical Supervisor

Full Time

Website Bridgestone South Africa (Pty) Ltd

Bridgestone SA is a leader in the automotive industry and evolving from a premium tyre producer to a mobility solutions provider.

Job Vacancy at Bridgestone South Africa (Pty) Ltd, Sales Technical Supervisor. Bridgestone South Africa (Pty) Ltd invites applicants to apply for Sales Technical Supervisor job in Northern Cape.

Bridgestone SA is a leader in the automotive industry and evolving from a premium tyre producer to a mobility solutions provider. Today, Bridgestone develops, manufactures, and markets tyres for passenger, light truck, truck, bus, earthmoving, agricultural, motorcycle, and aircraft applications. Leading the way in this new millennium, Bridgestone develops leading technology to keep us at the top of our industry, providing our customers with innovative, quality products. A leader in advanced solutions and sustainable mobility.

About the job

The Company:

Bridgestone in Europe, Russia, Middle East, India and Africa (BSEMIA), headquartered in

Zaventem (Belgium), is a subsidiary of Bridgestone Corporation, a global leader providing

sustainable mobility and advanced solutions.

In addition to our premium tire products, we offer a growing portfolio of tire-centric and

mobility solutions. Together with our partners and guided by “Serving Society with Superior

Quality”, that has been our mission since Shojiro Ishibashi founded Bridgestone in 1931, we are

working to accelerate sustainable mobility innovations and solutions. Through innovative

technology, we are committed to easier, safer, smoother and seamless mobility for our society

and customers improving how people move, live, work and play .

Bridgestone also benefits from a significant retail network throughout the region – in fact our

retail presence in the EMIA region is the largest in the tire industry. Through 17 distinct retail

partners, we have around 3,500 outlets across Europe, the Middle East and Africa as well as

around 2,500 outlets through our partner network in India. This network offers a selection of

services, concepts and mobility solutions.

At Bridgestone we pride ourselves on the strong relationships we maintain with everyday

drivers and this extensive retail network is one of the core reasons why.

In line with the “Bridgestone Essence”, our work environment is based on integrity and

teamwork, where everyone can learn from each other and contribute with their own ideas in

achieving the coming goals.

In line with the “Bridgestone Essence”, our work environment is based on integrity and

teamwork, where everyone can learn from each other and contribute with their own ideas in

achieving the coming goals.

We want to hear from people who can take the challenge, unleash their creative potential and

contribute to the company success demonstrating ownership, courage and agility. We want you

to develop your skills, expand your knowledge and be proud of your work .

Job Purpose

We are looking for a Key Account Manager reporting directly to the Sales Manager OTR : Global

Accounts. This is a Local role, based in the Northern Cape.

You will be responsible for creating a long-term and trusting relationship with our customers.

The Key Accounts Managers role is to oversee a portfolio of assigned customers, develop new

business from existing customers and actively seek new sales opportunities within the OTR

Small and Medium market by providing specialized services, analyses and solution based

recommendations. (Mining Solutions)



  • To achieve 100% of sales budget units in GAC, AC & S&M markets
  • Product Portfolio Management (Including Balance of Product)
  • Secondary Selling
  • Site Management understanding.
  • Customer Interaction (Face to Face & Telephone)
  • Sell Solutions and Value by educating the customer
  • Provide solutions to overcome barriers
  • Development and execution of annual sales strategy
  • Pricing & Negotiation Management
  • Focusing on growing and developing existing clients, together with generating new


  • OTR Segment- Specific production and business process
  • Accurate forecasting of volume and value targets
  • Perform all technical studies required to ensure product performance improvement
  • Analyse market trends, customer preferences and provide inputs to sales and


Marketing Activity / Customer Relations

  • Opposition/ Competitor Intelligence
  • New Product introduction and performance monitoring
  • Facilitation of Factory visits
  • Digital platform management Establish solid working relationships with key players in target markets, aimed at developing and growing long term contract business and building company brand awareness
  • Follow through to ensure that personal quality and service standards are consistently
  • and accurately maintained
  • Plan and prioritize, demonstrate abilities to manage competing demands
  • Regular and value added calls on customers as per customer needs
  • Development and training/ coaching of customers and peers when necessary
  • Maintain existing client base and increase their current sales level
  • eek new business to expand market share within all sectors of Bridgestone
  • Customer entertainment
  • OTR Segment Specific Solutions Offering (BMS)
  • Identify New Business Opportunities and explore and develop

Technical Service and Support Activity

  • Technical product knowledge
  • Resolving Customer Complaints and preventative measures
  • PSR/AGRI/Commercial/OTR Technical support
  • TEC / Claim Administration and Support
  • Onsite surveys
  • OTR Specialized Studies (TKPH, Site Severity, G-Hawk, B-Tag)
  • OTR O-Dis System
  • OTR Treadstat System
  • OTR Specific Balance of product – Product knowledge (Rims/ Fill/ Accessories/ Etc)
  • OTR OSS Solutions Management
  • Operational Understanding of Pit to Port (Mining)
  • Solution based field activities


  • Submit weekly expense reports on travels and monitor expenditure
  • Weekly feedback reports with detailed Itinerary for atleast 2 weeks submitted to Sales
  • Manager weekly
  • Monitor sales/ delivery target plan per customer
  • Assisting with collection of Accounts payable as per agreed customer terms
  • Monthly Feedback reports to customers with solid recommendations and solutions


Internal liaison

  • Demonstrate abilities to anticipate and manage change
  • Collect Market Intelligence (ongoing)
  • Monthly opposition activity, pricing movement, market changes and competitor info
  • Reports
  • Record Market information and report on a weekly basis
  • Quarterly report on major accounts to BSJ
  • Record and report on all test tyres monthly
  • Managing Surface mining fleet targeting programme


  • Matric
  • Minimum 3-5 years sales experience within the OTR industry®
  • Valid driver’s licence ®
  • Technical & Business Aptitude
  • OTR Specialized Systems (TreadStat, B-Tag, G-Hawk, O-Dis, Optimizer)
  • Fitting/Stripping/Mounting/Demounting of tyres
  • Entry level OHS training
  • OSS Management Training


Diversity and inclusion are a central part of Bridgestone EMIA’s values at the highest level. This is key for our people to show a passion for excellence for improving society connected to the world in which we live. Our commitment to diversity, is linked to our founders mission of ‘Serving Society with Superior Quality’, which is essential in shaping and creating the organization,serving all people, respectfully, connected to our business. We recognize that everyone is different and that attracting, developing and retaining our employees will create a sustainable working environment which is essential to our success. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate in particular on grounds of gender, marital status, race, ethnic origin, color, nationality, national origin, disability, sexual orientation, religion or age.

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